Nothing fails like success

Dell Story
Keep doing the things that made them successful in yesterday's market,but those same things don't create success in today's global economy Dell Inc story :
2003 massive laid off sparks Dell to administer the 360 degree feedback
- Micheal Dell, 38 was impersonal and emotionally detached while Kevin Rollins, 50 was seen as autocratic and antagonistic
- Few felt strong loyalty to the company's leaders. Worse, the discontent was spreading: a survey taken, found Dell Inc's staff would leave if they got the chance

Michael met with his top managers, critiqued his own shortcomings as a leader and commiitted to making closer connections with his team Michael and Kevin both made serious efforts to improve.
By 2005, Dell Inc was ranked the most admired company in America and theDell Inc story :
2003 massive laid off sparks Dell to administer the 360 degree feedback
- Micheal Dell, 38 was impersonal and emotionally detached while Kevin Rollins, 50 was seen as autocratic and antagonistic
- Few felt strong loyalty to the company's leaders. Worse, the discontent was spreading: a survey taken, found Dell Inc's staff would leave if they got the chance
Michael met with his top managers, critiqued his own shortcomings as a leader and commiitted to making closer connections with his team

By 2005, Dell Inc was ranked the most admired company in America and the third most admired company in the world by forbes magazine
What's Dell secret ?
Bussiness Week enquired At its heart is his belief that status quo is never good enough, even if it means painful changes for him. When success is achieved, it's greeted with 5 seconds of praise followed by 5 hours of postmortem on what could have been done better.
"The complacent company is a dead company. Success today requires the agility and drive to constantly rethink, reinvigorate, react and reinvent"
- Bill Gates - Microsoft